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A closer look at what an HVAC service technician does and why who you hire to work on your HVAC matters.
Many people take for granted a temperate work or office environment. HVAC (Heating, Ventilation and Air Conditioning) mechanical contractors and the team members they employ are critical to installing and maintaining the systems that keep buildings comfortable and efficient. No one knows that better than Bassett Mechanical, a leading full-service mechanical contractor since 1936 and a Steamfitters Local 601 Signatory Contractor.
Mechanical contractors and HVAC technicians have demanding roles that require specific skills and certifications, and they face a variety of challenges daily on the job. Here’s a deeper look at what an HVAC service technician does and why who you hire to work on your HVAC matters.

What Does an HVAC Mechanical Specialist Do & Why is it Important?

HVAC mechanical professionals maintain, repair and install the systems that control heating, ventilation and air conditioning. The work typically involves independent, hands-on problem-solving in an outdoor setting, like on top of the roof of a building. They are responsible for diagnosing and fixing problems with existing HVAC systems, so technicians must be skilled in electrical systems and refrigeration. Given that the work is often done solo, HVAC professionals must be highly self-reliant, detail-oriented and safety-conscious. They regularly interact with customers, so strong verbal communication skills are a must—technicians are the eyes of the customer when it comes to understanding the condition of their equipment.
Bassett Mechanical specializes in industrial refrigeration, HVAC, plumbing, building automation and controls, metal fabrication, and service solutions and works with companies across various industries, from office buildings to medical facilities, food processing plants and industrial sites. Headquartered in Kaukauna, Wisconsin, the company has satellite offices in Milwaukee, Madison, Wausau, and Rochester, MN with customers around the United States. Committed to Union labor, the company sources from Steamfitters Local 601, which has a legacy of being the Keepers of the Craft and is known for training highly skilled HVAC professionals. This partnership between Bassett Mechanical and Local 601 means Bassett employs the best-trained journeymen and apprentices with the highest standards for safety and quality.
Bassett’s HVAC team services and repairs systems and tailors preventive maintenance programs based on customer needs. This helps identify potential issues before they become costly problems. “You shouldn’t wait until your check engine light comes on to get your oil changed, so it’s really a similar approach,” says Mike Elwing, Bassett HVAC Service Manager (Milwaukee). For example, HVAC technicians frequently inspect and maintain systems before temperatures drop to maximize performance during the cold months, when HVAC failures can be particularly disruptive, especially for a hospital or school.
Safety is paramount for HVAC service technicians and team members as they work in challenging environments, often in extreme weather conditions. Bassett prioritizes safety and has a program that encourages employees to report hazards, submit pictures of potential safety issues and includes weekly safety reviews. If needed, safety rails or other necessary equipment are installed before work is conducted.
“Safety is a constant topic, and it all goes back to training and instilling a safety mindset. We find Local 601 apprentices and journeymen are taught to constantly be aware of their surroundings, identify hazards and put safety first,” said Tim Emond, HVAC Service Manager (Madison).

High Demand for HVAC Professionals

Bassett’s HVAC Service Manager, Tim Emond (Madison), notes that while their department is fully staffed, the wider industry still faces a shortage of qualified workers. This shortage has created a significant opportunity for new workers entering the field. Local 601 reports the highest attendance in years for its orientation meetings, signaling that interest in HVAC and mechanical trades and construction steamfitting is on the rise.
With the right training and certifications, HVAC professionals have a stable and rewarding career ahead of them. An individual can start with a comprehensive five-year Local 601 paid apprenticeship. Or, already skilled non-union workers can sign up for a four-week accelerated HVAC training program to fill in any skills gaps and become union trainees. Some companies, like Bassett Mechanical, promote from within, providing significant career growth opportunities.

Which Certifications are Required for HVAC Professionals?

HVAC professionals have technical expertise, hands-on experience and are required to obtain several industry certifications, such as:
    • EPA 608 Certification (required for working with refrigerants)
    • OSHA 10/30 (safety training)
    • Arc Flash Training (for working with high-voltage systems)
    • CPR and First Aid Certifications
    • SS1 Certification (soldering)
HVAC technicians must also stay current on emerging technologies, including refrigerant changes and software updates for new HVAC systems. At Bassett Mechanical, team members are encouraged to attend manufacturer-specific training sessions to learn about the latest equipment and control systems. Generally, the industry requires them to be lifelong learners who must stay knowledgeable as systems and equipment change.

Why Bassett Mechanical?

When choosing an HVAC mechanical contractor, Bassett Mechanical stands out for its broad range of services, skilled Union labor and unwavering commitment to safety and quality. With decades of experience, Bassett Mechanical is the trusted choice for HVAC services and can help from the start of your project through the life of your equipment. Unlike some HVAC mechanical contractors, Bassett also works on all manufacturers. This flexibility allows the company to take on projects of all sizes and types. They are also ISO-9001:2000 certified
Whether you’re a prospective worker interested in the HVAC trade or a business looking for reliable HVAC solutions, Bassett is a company that exemplifies the best of the industry. By focusing on high-quality output, training, safety, and hands-on experience, Bassett Mechanical and Local 601 are shaping the future of the HVAC mechanical specialty.

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